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Services

Syber Client Services are woven into a process that produces recognized improvements in efficiency and profitability! Today more than ever, organizations must ensure that their business and informational needs are met. We meet these needs by supplying continuous, timely support and definitive results tailored to individual companies.

With a commitment to excellence and superior Customer Care, we work side by side with organizations before and after they go live, ensuring they continuously reap the benefits that these solutions provide. Whether it is worldwide implementation, best-practice consulting, advanced technology consulting, or day-to-day support, we are committed to our clients' successes.

Our complete service offerings include:

  • Business Process Re-Engineering
  • Business Consulting
  • Project Management
  • System Implementation
  • Custom Enhancements
  • Customer Support Services

We partner with clients to establish and nurture long-term relationships. By marrying innovative services and solutions, throughout our alliances, we allow businesses to stay attuned to ever-evolving distribution and technological advancements. Responsive to an organization's specific needs, Syber Client Services provide value-added solutions and heightened Customer Care.

Syber Services

Syber supports our ITworks and Eworks Series software and Database Applications with what we feel is the best possible support available.  We pride ourselves on establishing and maintaining one-on-one relationships that many other firms cannot match.  When we sell our products, you get more than software.  You get a relationship.  Not the kind that you can't afford and isn't responsive, but one that is reasonably priced, responsive and will help your business operate to its full potential.

We primarily provide installation support, training, user support, customization and consulting.  However, we will also help with any other service you desire and we are able to provide.  If we can't provide what you need, we'll try our best to help you find it.

  • Installation and/or Training Support
  • User Support
  • Customization
  • Implementations

We offer consulting services in conjunction with the software or as a separate service.  This is not the type of consulting that costs a great deal of money and doesn’t wait around for results.  We simply want to provide business analysis, in areas in which we have experience, to help your business become more profitable.  While this will not be our main product, we feel that our experience working with engineering and manufacturing companies will allow us to recommend to our customers ways to improve their operations and the best ways to optimize their use of our software.  This service is one more way we set ourselves apart from our competitors and give our customers integrated solutions.  

We feel that the most important service that we offer is our unparalleled support.  Our goal is to provide same day response to support issues.  But don’t take our word for it.  Be sure to check out the testimonials section of our site to see what we could be doing for your business.

Today, you have to consider more and more options when making the build vs. buy decision. Most organizations do not want to build their enterprise application software solutions internally – it's too cost prohibitive. By choosing the Syber solution, you can significantly reduce consulting time during installs and keep your buy decision more cost-effective than the build option.

Syber's primary objectives are to deploy our software quickly, at reasonable costs, with minimal disruption to your business. Syber also provides training, advisory services and software customizations as requested by specific clients. Syber works diligently to provide quick installs with fewer interruptions and a faster return on your software investment.
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